Not all customers want to talk everytime
Help Sumo offers a 24/7 help center where your customers can answer their own questions – whenever, wherever.
Rich Knowledge Base
Build a rich and engaging knowledgebase that your customers find useful.
Track what your customers are searching for through the help center. Find what’s working well and optimize your content based on the customers behaviour.
Impress Your Customers
Build multiple help centers and customise each with unique content and branding.
Support customers over multiple channels
Proactivity makes you stand out from the crowd
Transform your team to customer advocates, by providing everything they need to be proactive and deliver exceptional personalized customer service.
With all your customer’s information readily available, reach out and support your customers before they come up with any issues.
Maintain better customer service with best Help desk software